KONE reports completed lift modernisation at 20 Fenchurch Street

KONE says work to modernise 14 double-deck lifts and the destination control system at 20 Fenchurch Street in the City of London has been completed. Its account, published on 27 October, describes the work as recent but does not give a completion date. The system assigns passengers to lifts before they enter a car. [1]

Completed work at 20 Fenchurch Street

Sean Harlow, the building’s head of engineering, told KONE that its destination operating panels had become obsolete. He said the project required new systems to connect with existing building systems while the tower remained in use. KONE does not provide measured before-and-after figures for waiting times or reliability. [1]

Upgrades continue nearby

KONE describes a separate, ongoing programme at the Leadenhall Building. It says destination operating panels on every floor are being upgraded, alongside hoisting ropes, in-car screens and other components. The account gives no completion date for that work. [1]

The distinction matters for owners and contractors assessing modernisation in occupied towers: one project is reported complete, while the other is still under way. Neither should be presented as evidence of a measured performance gain. [1]